Customer Service Tips

We are here to help you make the most of your Multiple Listing Service (MLS) experience. View exclusive member tips provided by OneKey® MLS Customer Service to learn about rules, regulations, and upcoming changes to your MLS.

NOTICE: The information on this page may not be current. The archive is a collection of content previously published by Long Island Board of REALTORS® (LIBOR). Archive pages are not updated and may no longer be accurate. Users must independently verify the accuracy and currency of the information found here. LIBOR disclaims all liability for any loss or injury resulting from the use of the information or data found on this page.

Access OneKey® MLS and Support Information

Dec 13, 2024, 10:12 AM

Title : Access OneKey® MLS and Support Information

Getting started with your OneKey® MLS dashboard is easy with these simple steps and dedicated support options.

After completing multi-factor authentication, visit Corporate.OneKeyMLS.com. Click on the "Login" button located in the top-right corner of the page. Enter your Login ID and new password to access your OneKey® MLS dashboard and start your new MLS experience. Once logged in, click the Matrix icon to begin.

For support with Matrix, Realist Tax, or Instanet Transaction Desk, you can contact the AnswerLink Support team at (833) 753-0526. They are available Monday through Friday from 8:30 AM to 8:00 PM and on weekends from 8:30 AM to 3:00 PM.

If you require assistance due to hearing, visual, or other impairments, you can reach the ADA Hotline at (844) 209-0134. This service is available to Matrix customers Monday through Friday from 8:00 AM to 8:00 PM.

Categories :

Customer Service Tips

Tags :