What is Cultural Competency? "Cultural competency means being aware of your own cultural beliefs and values and how these may be different from other cultures—including being able to learn about and honor the different cultures of those you live and work with." The three elements of cultural competence are: • attitudes. • skills. • knowledge. 4 Steps to Becoming Culturally Competent • Learn About Your Culture and Biases. Many of the biases we hold are unconscious, meaning we're not aware we have them. • Actively Listen. Active listening is a useful tool for practicing cultural competency. • Show Interest Through Participation. • Seek Out Cultural Knowledge. APPROVED FOR 2 HOURS CE CREDIT --------------------------------------------- INFO FOR ZOOM COURSES ONLY - CE Credits by LIVE DISTANCE EDUCATION (ZOOM) requires that you have both a microphone and a camera in order to earn CE Credit Registrants will receive ZOOM LINK AND INSTRUCTIONS 24 hours prior to start.

The objective of this course is to empower real estate buyer-agents with the knowledge and skills to effectively assist clients throughout the home-buying process. It aims to clarify agency relationships and fiduciary duties. It covers the use of the buyer representation agreement, providing clear guidance on how to complete and explain necessary agreements and forms. Additionally, the course outlines the steps of the purchasing journey—from property search and making offers to negotiations, inspections, appraisals, and closing—while emphasizing best practices for building buyer trust and ensuring a smooth, informed, and successful transaction. ? Understanding Agency Relationships and Fiduciary Duties ? Effective Use of Buyer Representation Agreements ? Guiding Buyers Through the Home-Buying Process APPROVED FOR 3.5 HOURS CE (includes DOS MANDATED TOPIC: 1 Hour Agency) --------------------------------------------------------------------- INFO FOR ZOOM COURSES ONLY - CE Credits by LIVE DISTANCE EDUCATION (ZOOM) requires that you have both a microphone and a camera in order to earn CE Credit Registrants will receive ZOOM LINK AND INSTRUCTIONS 24 hours prior to start.

MLS-Touch® is a premium mobile app designed exclusively for real estate professionals to keep you connected to your MLS and clients no matter where you are. It has all the essential features you need while you're on the go, including powerful search tools, listing and showing details, property history, public records, connecting with clients and so much more. APPROVED FOR 2 HOURS CE ---------------------------------------- INFO FOR ZOOM COURSES ONLY - CE Credits by LIVE DISTANCE EDUCATION (ZOOM) requires that you have both a microphone and a camera in order to earn CE Credit Registrants will receive ZOOM LINK AND INSTRUCTIONS 24 hours prior to start.