Customer Service Tips

We are here to help you make the most of your Multiple Listing Service (MLS) experience. View exclusive member tips provided by OneKey® MLS Customer Service to learn about rules, regulations, and upcoming changes to your MLS.

NOTICE: The information on this page may not be current. The archive is a collection of content previously published by Long Island Board of REALTORS® (LIBOR). Archive pages are not updated and may no longer be accurate. Users must independently verify the accuracy and currency of the information found here. LIBOR disclaims all liability for any loss or injury resulting from the use of the information or data found on this page.

OneKey® MLS Rules Compliance

Aug 16, 2023, 13:11 PM

Title : OneKey® MLS Rules Compliance

It is imperative to be compliant with OneKey® MLS Rules. The OneKey® Rules and Procedures Manual, as well as the OneKey® Compliance Guidelines, can be found under OneKey® MLS Links in Stratus under the Info Center.

http://links.mlsstratus.com/mlsrules/

Top 3 Violations:

306.3 Improper Use of Data Fields

306.1 Substantially Complete and Accurate Information

307.1 Accurate Images and Attachments

Referral to the MLS Rules Enforcement Committee for a Hearing 1102.1 Five or More Automatic Fines:

Any time that a Participant, including all of the Subscribers in that Participant’s office, has violated a specific Rule with an Automatic Fine, five (5) or more times within the prior 12-month period, the MLS staff may, in lieu of assessing the scheduled Automatic Fine, refer the current violation to the MLS Rules Enforcement Committee for a hearing.

Administrative Review hearings fines of up to $5,000.00 for the first offense and up to $15,000.00 for subsequent offenses can be imposed.

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