Cultural Competency & Literacy in Real Estate

Build your skills in creating Comparative Market Analyses (CMAs) using both **Matrix** and **REALTORS® Property Resource (RPR)**. Learn how to generate and compare reports in each platform so you can choose the best approach when working with buyers and sellers. **Approved for 3 Hours of CE Credit** --------------------------------------------- INFO FOR ZOOM COURSES ONLY - CE Credits by LIVE DISTANCE EDUCATION (ZOOM) requires that you have both a microphone and a camera in order to earn CE Credit Registrants will receive ZOOM LINK AND INSTRUCTIONS 24 hours prior to start.

Ethical and Ageny Issues PART 1: AGENCY How comfortable are you in knowing how and when to present Agency Disclosure to consumers? Do you stumble through the Agency Disclosure form and wish you had a better understanding and better, smoother scripting? This 1 hour segment will review the various agency relationships we create and how to define and describe them to our real estate prospects and how to handle “switching hats.” PART 2: ETHICS Description: This 2 ½ hour segment is designed to fulfill the Ethics training required by DOS and by the National Association of REALTORS®. The program includes ethical theories, common ethical challenges in the real estate field, enforcement and resolution processes, and “best practices” through review of the NAR Pathways to Professionalism. Special emphasis is placed on commonly misunderstood areas in the NAR Code of Ethics as well as some of the newest Standards of Practice that many agents don’t seem to know about at all. Approved for 3.5 Hours CE (includes DOS mandated 2.5 Hours Ethical Business Practices and 1 Hour Agency) also approved for National Association of REALTORS® CODE OF ETHICS Instructor: Roseann Farrow ----------------------------------------------------------------------------------------- CE Credits by WEBINAR (ZOOM) requires that you have both a microphone and a camera in order to earn CE Credit Registrants will receive webinar instructions 24 hours prior to start.

This course helps real estate professionals understand cultural differences that influence communication, negotiation, and real estate decisions. Participants will learn practical cross-cultural skills while promoting inclusion, avoiding stereotypes, and remaining compliant with Fair Housing laws.<br><br> Key Takeaways<br><br> 1. Recognize Cultural Differences: Understand how cultural values, communication styles, traditions, religion, and family dynamics can influence consumer decisions and business interactions.<br><br> 2. Improve Cross-Cultural Communication: Develop practical skills in active listening, respectful communication, business etiquette, negotiation, non-verbal communication, and relationship building when working with consumers from diverse cultural backgrounds.<br><br> 3. Apply Cultural Competency Within Fair Housing: Learn how to use cultural awareness to better serve consumers and build successful relationships while avoiding cultural stereotyping and maintaining compliance with Fair Housing requirements.<br><br> APPROVED 2 HRS CE CREDIT – Also includes DOS Required Topic Cultural Competence<br><br> ------------------------------------------<br><br>INFO FOR ZOOM COURSES ONLY- CE Credits by LIVE DISTANCE EDUCATION (ZOOM) requires that you have BOTH a microphone and a camera in order to earn CE Credit <br> Registrants will receive ZOOM LINK AND INSTRUCTIONS 24 hours prior to start <br>